Checking In & Checking Out of Hospitality Apartments
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Checking Into Hospitality Apartments
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Normal office hours at Hospitality Apartments are 9:00 am to 6:00 pm
Monday through Friday, 9:00 am to 3:00 pm on Saturday, and 9:00
am to 12:00 pm on Sunday. When you are contacted about the
availability of an apartment to use, the office volunteer will schedule a
check-in time with you. Check-ins are usually during normal office
hours. However, after hours check-ins can be arranged with one of
the Resident Managers, if necessary.
When checking in, please plan on spending 30 to 45 minutes going
through the check-in process. Both the Patient and the Caregiver
should be at check-in unless the Patient is in the hospital. Guests are
expected to move into the apartment that day or the next, unless
special arrangements are made. Once the Guest accepts an
apartment, the three month occupancy time begins, regardless of the
check-in or move-in date. The Guest will fill out a Guest Card and
sign a Guest Agreement which is as follows:
I have read the Guest Guidelines for the Hospitality Apartments and
agree to abide by the conditions.
I understand that if any of us smoke in the apartments, community
room, or laundry rooms, or in any way violate the apartment
Guidelines, we will be asked to leave the apartment.
Unless asked to vacate the premises at an earlier date, I understand
that we are welcome to stay at Hospitality Apartments for up to 3
months as medical treatments dictate, but we will vacate the
apartment before that time if the Patient is given permission by the
hospital to leave Houston. All Guests staying with me will register.
I understand that we are Guests of the Hospitality Apartments and
will vacate the premises if asked to do so by the Apartment Manager
or by any Trustee of the Foundation. If we fail to leave the apartment
within three (3) days, we will pay a fee of $150/day thereafter. I
understand that the $150/day fee will be treated as rent under the
Texas Landlord/Tenant Laws and we will be considered as tenants
at will subject to eviction after such date.
I understand that we may be gone for no more than a total of three (3)
consecutive nights (not including time spent in the hospital with
Patient) in any 7-day period without giving up the apartment. We will
not allow non-Patient children to stay in the apartment for more than 3
days in any 30-day period.
I and all who may be staying in the apartment as Guests agree to
abide by these Guidelines.
_______________________ __________
Responsible Party's Signature Date
__________________________
Volunteer Witnessing Signature
In addition to the Guest Agreement, new Guests will
- Go over the Guest Guidelines and get answers to any
questions
- Be given a parking pass, if they have a car
- Pay a one time cleaning fee of $45 with cash or check
- Be taken on a tour of the facilities including the Mail Boxes,
Community Room, Game & DVD center, Loaner Closet, Patio,
Laundry Rooms, Garbage Dumpster, Little Green Wagons
and their apartment
- Be given two room keys and a mail box key
- Be given information on the MD Anderson shuttle schedule
- Be shown the common Log Book in the Community Room
- Be asked to read the Information Book in their apartment
Checking Out of Hospitality Apartments
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As soon as you know when you are leaving Hospitality Apartments,
please let the Office know. Advance knowledge helps us do a
better job of planning. All Guests who come to the end of their three
month stay must leave prior to or on the last day of their three month
stay.
Please clean up the apartment and take all trash to the dumpster.
The maid service will take care of the laundry and thoroughly clean
the apartment before the next Guest arrives.
Please check your Mail Box before you leave and be sure that the
Office knows where to forward any mail or packages that may come
for you after you leave.
Please return any games, DVDs or items from the loaner closet.
Please make a list of any items that need maintenance or repair in
your apartment and give it to the office.
Please return your keys (2 apartment keys and 1 mail box key) to the
office or drop in the Key Return Box outside the Community Building
on the front wall, if after hours.
Please take a moment to fill out the Guest Feedback Form below to
let us know how we did at helping you during your time of need.
Copyright © 2009 Human Resources Development Foundation - All rights reserved
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"From the fullness of his grace we have received one blessing after another."
John 1:16
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